1. Restart your Windows 10 computer
In many cases the simplest way to fix Windows 10 errors is to restart your Windows computer. Note before restarting your Windows 10 computer, save all the documents you are doing and close all open applications.
After the boot process is finished proceed to connect the USB drive to your computer.
2. Disconnect the computer’s power supply and reconnect it after 15 minutes
This solution sounds silly, but in some cases it can help you troubleshoot USB device failure.
To disconnect the computer’s power source, first turn off your computer, then unplug the power outlet. Wait 10 to 15 minutes, then power on, turn on your computer, and reconnect the USB thumb drive to see if the problem has been fixed.
3. Connect the USB drive to another port
This is just a temporary solution. If a “USB device not recognized” error occurs during the USB drive connection, you can connect the USB drive to another port to see if the problem is fixed.
4. Update the USB driver
Step 1 :
Open Device Manager by right-clicking the Start button and then clicking on Device Manager.
Step 2 :
Expand Universal Serial Bus and check for any unknown USB devices. If you see an unspecified USB device, right-click it, click Update Driver Software, and then click Search automatically for updated driver software so that Windows 10 automatically downloads and installs the latest driver.
5. Update Generic USB Hub driver
Step 1 : Open Device Manager by right-clicking on the Start button and selecting Device Manager. Then expand the Universal Serial Bus to see if there are one or more Generic USB Hubs.
Step 2 : Right-click on the first Generic USB Hub line (if there are multiple Generic USB Hubs), then click Update Driver Software => Browse my computer for driver software. Generic USB Hub then click Next.
Wait until the message “Windows has successfully updated your driver software” appears on the screen.
6. Reinstall the USB driver
Before re-installing the USB driver, you should create a system restore point or backup image in case you get a driver installation error on your Windows 10 machine. .
– Open Device Manager. To do this, follow the steps below:
Press the Windows + R key combination to open the Run command window.
On the Run command window, enter devmgmt.msc and press Enter.
– Next on the Device Manager window, expand Disk Drives.
Right-click on External USB 3.0 Disk, then select Uninstall.
– Next expand Universal Serial Bus Controllers.
Right-click the USB Mass Storage Device and select Uninstall. Also you can uninstall any unnamed USB device (Unknown USB Device) from this list.
– From the Action Menu, select Scan for hardware changes.
– After the scan finishes, open up Windows Explorer and find your USB drive is connected.
If the Not Recognized error still occurs, then proceed to open the Device Manager again and update the USB driver. To do this thing:
– Expand Disk Driver.
Right-click your USB 3.0 drive, then select Update Driver Software.
Wait for Windows to automatically find the latest driver version for your USB 3.0.
– Do the same to update the USB Mass Storage Device driver.
Once completed, check whether your USB 3.0 has been received or not.
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